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Order and Shipping Policy

Please note that the platform accepts payments via USDT or Wire Transfer ONLY.
Method 1: Crypto Payment USDT.

USDT Account

ERC20: 0x3dbD7378Bcaa2a4f543E3ffeF6B5fB60285edcae

TRC20: THGod7UfS6YUmukrdmopaEuwQq74yTkdVg

Method 2: USD Wire Transfer. 

USD Wire Information

Beneficiary Bank:

BANK NAME: The Hongkong and Shanghai Banking Corporation Limited

Bank address: 1 QUEEN'S ROAD, CENTRAL, Hong Kong



Beneficiary A/C No.: 139-475305-838


Receiver's Address: Rooms 1318-19,13/F Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong



Please read all terms of shipment and payment before placing your order. 

All mining products do not include postage.If you need to place an order please consult us to calculate your shipping costs.

1 – Worldwide delivery: DDP (Delivered Duty Paid) ,DHL, FedEx, UPS (Customer Request Acceptable):We will confirm if delivery to your location is possible. For locations that prohibit delivery of goods, the customer will be requeted to handle their own shipping.

2 – Lead time: in 5 days after payment

Note: If you have any questions about the logistics information, please contact us immediately. We will track your shipment and get back to you as soon as possible.




All items are non-refundable and orders not cancelable. (Except in the case of damage and defects as specified in the product warranty)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


This warranty is non-transferable and is enforceable only by the original purchaser. Any product that has not been purchased as new and/or from us is expressly excluded from this warranty.

We shall not be responsible for any incidental or consequential damages incurred and/or occurred in connection with the product or its purchase. Our responsibility is limited solely to the product itself. We assume no responsibility for any loss or costs due to third party’s or customer’s loss of profit, or any other indirect cost or losses however incurred.


We offer no warranty for pre-installed software, its quality, performance, functionality, or compatibility for a particular purpose. We do not warrant that the functions contained in the software will meet specific requirements or that the operation of the software will be uninterrupted or error-free. The product is sold “as is”.

To the extent permitted by applicable law, this warranty does not apply to:

  • normal wear and tear;

  • damage resulting from accident, abuse, misuse, neglect, improper handling or improper installation;

  • damage or loss of the product caused by undue physical or electrical stress, including but not limited to moisture, corrosive environments, high voltage surges, extreme temperatures, shipping, or abnormal working conditions;

  • damage or loss of the product caused by acts of nature including, but not limited to, floods, storms, fires, and earthquakes;

  • damage caused by operator error, or non-compliance with instructions as set out in accompanying documentation;

  • alterations by persons other than us, associated partners or authorized service facilities;

  • products, on which the original software has been replaced or modified by persons other than us, associated partners or authorized service facilities;

  • counterfeit products;

  • damage or loss of data due to interoperability with current and/or future versions of operating system, software and/or hardware;

  • damage or loss of data caused by improper usage and behavior which is not recommended and/or permitted in the product documentation;

  • failure of the product caused by usage of the products not supplied by us;

  • hash boards or chips are burnt.


This warranty gives you specific legal rights. You may also have other rights granted under law which vary from country to country. Some jurisdictions do not allow the exclusion or limitation of warranties or incidental or consequential damages, so some of the above limitations or exclusions may not apply to you.

Warranty Period for all Miners

The warranty will be based on the existing warraty period of the miner (This can be checked from the Serial Number, which indicates the remaining warranty period). If the miner is under warranty, the purchaser can directly contact the associated manufacturer for repair. If the miner is out of warranty, the purchaser can avail of Bitasics repair services.

Transportation costs and all other costs (if any) of a product shall be under the sole responsibility of the purchaser.

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